Support

Parallax offers several forms of support, each with its own advantages.  We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project. 

Hobbyists, Engineers, Product Developers

Email support@parallax.com

Please include:

  • A detailed description of the problem
  • Schematic and project photo if there is a circuit involved
  • Test code that fails (preferably stripped down) if there’s a program involved
Educators
  • Email education@parallax.com; include your phone number and the best time to call
  • Call the Educator Hotline at (916) 701-8625.
    If there is no answer leave a message and we will return the call as soon as possible.
Purchasers
New Parallax Website!

We have a brand new website to bring you all the latest and greatest Parallax has to offer. Not to worry, our old site is still available and can be accessed at https://www1.parallax.com!