Parallax offers several forms of support, each with its own advantages. We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project.
Educators
- Email education@parallax.com
- Call the Educator Hotline at (916) 701-8625.
- If there is no answer leave a message and we will return the call as soon as possible.
Hobbyists, Engineers, Product Developers
- Email support@parallax.com
- Please include:
- Your phone number and the best time to call
- A detailed description of the problem
- Schematic and project photo if there is a circuit involved
- Test code that fails (preferably stripped down) if there’s a program involved
- Please include:
