Parallax offers several forms of support, each with its own advantages. We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project.
Educators
- Email education@parallax.com
- Please include a description of the issue
- We will email back with a solution or a link to schedule an appointment to resolve your issue.
Hobbyists, Engineers, Product Developers
- Email support@parallax.com
- Please include:
- A detailed description of the problem
- Schematic and project photo if there is a circuit involved
- Test code that fails (preferably stripped down) if there’s a program involved
- Please include: