Submit Support Ticket

Parallax offers several forms of support, each with its own advantages.  We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project.

Educators

Hobbyists, Engineers, Product Developers

  • Email support@parallax.com
    • Please include:
      • Your phone number and the best time to call
      • A detailed description of the problem
      • Schematic and project photo if there is a circuit involved
      • Test code that fails (preferably stripped down) if there’s a program involved