Submit Support Ticket

Parallax offers several forms of support, each with its own advantages.  We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project.

Educators

  • Email education@parallax.com 
    • Please include a description of the issue
    • We will email back with a solution or a link to schedule an appointment to resolve your issue.

Hobbyists, Engineers, Product Developers

  • Email support@parallax.com
    • Please include:
      • A detailed description of the problem
      • Schematic and project photo if there is a circuit involved
      • Test code that fails (preferably stripped down) if there’s a program involved

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